Booking Process

What can I find in the Discover Salzburg FAQ?


In the Discover Salzburg FAQ you get a clear overview of booking, prices, vehicles and transfers. Our service answers common questions about Taxi Salzburg and Shuttle Salzburg—from choosing the right vehicle to cancellations—so you save time and have everything at a glance. Moreover, the Taxi & Tours Salzburg FAQ helps holidaymakers, business travellers and families alike. For further ideas and travel tips, visit the official Salzburg Tourism portal.

How can I book a taxi or a tour?


You can easily book your ride via phone, email, WhatsApp, booking form, or directly online on our website. For last-minute bookings, we recommend calling us so we can respond immediately.

How last-minute can I book a ride?


Spontaneous transfers are possible, but it is best to call us directly. Online or form bookings are especially suitable for planned rides.

Where is the meeting point at Salzburg Airport?


Our drivers will pick you up directly at your chosen meeting point – whether in the arrival hall, at the terminal exit, or at a location of your choice.

Can I change my pickup time?


In most cases, pickup times can be adjusted flexibly. Please contact us in advance so we can accommodate changes without any issues.

Can I cancel a ride?

Yes, a free cancellation is possible up to 24 hours before the start of the trip. For shorter notice cancellations, please contact us directly so we can find a solution together.

Prices Service

Are there fixed prices for the rides?

Yes, for most transfers we offer transparent fixed prices. If a route cannot be precisely determined in advance, billing can be based on distance traveled (per kilometer) or time.

Are child seats mandatory in taxis and available on request?

In Austria, there is no legal requirement for child seats in taxis. However, if you would like one, we will of course provide it free of charge. Please mention your request when booking.

What happens if I am late?

A delay of up to 10 minutes is included in the fare. After that, additional waiting time may be charged.

What payment options are available?

You can conveniently pay in cash or by card directly to the driver.

Are there surcharges for night rides or public holidays?

No, we do not charge extra fees for night rides or public holidays. You always pay the agreed price – with no hidden costs.

Vehicles Equipment

How many passengers can travel with you?


Our largest vehicles can accommodate up to 7 passengers. For larger groups, it is easy to book multiple vehicles at the same time.

Do you offer vehicles for groups or extra luggage?


Yes, we have spacious vans and vehicles with plenty of storage space – ideal for families, ski equipment, or extra luggage.

Are all vehicles air-conditioned?


Yes, all our vehicles are equipped with modern air conditioning, ensuring you travel comfortably even on hot days.

Can I choose a specific vehicle?


Yes, upon request you can choose between different vehicle types such as a sedan or a van.

Do you also provide electric vehicles?


Yes, we are increasingly using electric vehicles to make your journey even more sustainable.

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Salzburg Tours – discover more

Experience private transfers, city tours, and day trips: from Salzburg to Hallstatt, Berchtesgaden, or Wolfgangsee – on time, safe, and flexible. With Salzburg Transfers, you save time and travel directly.

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Contact Taxi Tours Salzburg – we're happy to help

You can reach us daily – fast, reliable, and personal. Questions about transfers, city tours, or excursions? Write to us or call us.

Booking Hotline

+43 662 279026

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