1. Controller
Post Now e.U., Strubergasse 49, 5020 Salzburg, Austria, is responsible for data processing. You can reach us by email at info@discover-salzburg.at or by phone at +43 662 279026. This allows you to contact us quickly and easily at any time. Commercial Register Number: 545129k, Salzburg Regional Court VAT ID: ATU76279224 Supervisory Authority: City of Salzburg Magistrate Chamber Membership: Salzburg Chamber of Commerce Trade Regulation Act:
www.ris.bka.gv.at
2. Collection and Processing of Personal Data
We collect personal data when you make a booking, an inquiry, or subscribe to a newsletter. These include:
- Name
- Phone number
- Email Address
- Payment data for online payments
We use this information exclusively to reliably process your inquiries and bookings. They also help us to reach you for queries and to issue invoices correctly.
3. Payment Processing
When you pay online, your payment information is transmitted directly to the respective payment service provider. We do not store credit card or account data. This increases your security.
4. Disclosure to Third Parties
We only share your data with commissioned transport service providers so that your trip can be carried out. No data is transferred to countries outside the EU/EEA. This ensures your data remains protected under European law.
5. Storage Duration and Deletion
We store booking data for 6 months and then delete or anonymize it. Tax-relevant data such as invoices must be retained for up to 7 years, as required by law.
6. Cookies and Web Analytics
Our website uses cookies to improve usability. Functional cookies ensure the operation of the site. Analytics cookies help us evaluate behavior anonymously. This allows us to continuously adapt our offerings.
Google Analytics We use Google Analytics (Google Ireland Limited, Ireland) to analyze behavior on our site. Your IP address is anonymized, so that it is not possible to identify you. Further information:
Google Privacy Policy
7. Newsletter
If you subscribe to our newsletter, you will receive current offers and information. You can unsubscribe at any time via the unsubscribe link or by email to info@discover-salzburg.at. This gives you full control.
8. Contact Form
When you use our contact form, we process the following data:
- Name
- Phone number
- Email Address
We only use this information to answer your inquiry. This ensures you receive a quick response.
9. Rights of Data Subjects
You have the right to:
- Information about stored data
- Correction of incorrect data
- Deletion of your data
- Restriction of processing
- Objection to processing
- Data portability
To exercise these rights, an email to info@discover-salzburg.at is sufficient. This allows you to influence the processing of your data at any time.
10. Booking and Cancellation Conditions
For bookings, we store your contact details so that we can reach you for queries. If you do not cancel a booking at least 24 hours before the start of the trip, no refund is possible. In this case, an invoice may be issued.
11. Security
We implement technical and organizational measures to protect your data from loss, misuse, or unauthorized access. Nevertheless, we point out that complete security for data transmissions over the internet cannot be guaranteed.
12. Changes to this Privacy Policy
We reserve the right to change this privacy policy as needed. The current version can always be found on our website. This ensures you are always informed about the latest status.
